Return & Refund Policy

Return & Refund Policy

We accept return requests within 30 days after delivery for eligible items. Please contact us before returning any item.

Return Eligibility

To be eligible for a return, the item must be unused, undamaged, in its original packaging, and in resellable condition. Items that are used, damaged by the customer, missing parts, or returned without approval may not be eligible for a refund.

How to Request a Return

Email us at Lye2na30@163.com with your order number, product name, reason for return, and clear photos if the item is damaged or defective. We will review your request and provide return instructions when approved.

Return Shipping

For returns caused by customer preference, wrong size, wrong item selected, or change of mind, the customer is responsible for return shipping costs. For confirmed defective, damaged, or incorrect items, we may provide a replacement, refund, or return instructions depending on the situation.

Refunds

After we receive and inspect the returned item, we will notify you of the refund decision. Approved refunds are issued to the original payment method. Processing times may vary depending on PayPal or your payment provider.

Non-Returnable Situations

  • Items damaged by misuse, improper handling, or normal wear and tear.
  • Items without original packaging or missing parts.
  • Return requests made after 30 days from delivery.
  • Packages returned without prior approval.